Privacy Policy

Last updated: January 15, 2025

Alaska Pest Control respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website or submit a service request. By using our services, you consent to the practices described in this policy.

Information We Collect

We collect limited personal information necessary to connect you with qualified pest control professionals in your area. The information we collect includes:

Name: Your full name to identify you in our system and facilitate communication with service providers.
Phone Number: Your contact number so that pest control contractors can reach you directly to discuss your needs and schedule services.
Location: Your address or service location in Alaska to ensure we refer you to professionals who operate in your specific region.
Pest Issue Description: Details about the type of pest problem you are experiencing, the severity of the infestation, and any relevant property information to help contractors prepare appropriate solutions.

We do not collect sensitive personal information such as Social Security numbers, financial account details, or health information.

How We Use Your Information

We use the information you provide solely for the purpose of connecting you with local pest control professionals who can address your specific needs. Specifically, we use your information to:

Process and route your service request to appropriately qualified contractors in your geographic area.
Facilitate direct communication between you and the pest control professionals we refer.
Follow up on your service experience to ensure quality and satisfaction.
Maintain internal records for operational purposes and service quality improvement.

We do not use your personal information for marketing purposes without your explicit consent, nor do we send unsolicited promotional communications.

Data Sharing

We share your personal information only with vetted pest control contractors for the explicit purpose of fulfilling your service referral request. Before partnering with any contractor, we conduct a thorough vetting process to verify licensing, insurance, and professional standing.

Your information is shared only with the specific contractor(s) best positioned to serve your location and pest control needs. These contractors are contractually obligated to use your information solely for the purpose of providing the requested services and are prohibited from using it for any other purpose.

We do not sell, rent, trade, or otherwise monetize your personal data to third parties under any circumstances. We do not share your information with advertisers, data brokers, or other unrelated entities.

Data Retention

We retain your personal information for the minimal period necessary to fulfill the purposes outlined in this policy. Typically, we retain your information for a limited duration following the completion of your service request to:

Address any follow-up questions or concerns about your referral.
Verify service quality and contractor performance.
Comply with applicable legal or regulatory requirements.

After this retention period, your personal information is securely deleted or anonymized. We do not maintain indefinite records of your personal data.

Cookies & Tracking

Our website uses basic session cookies that are essential for site functionality. These cookies enable core features such as maintaining your session as you navigate our site and processing your service request form submission.

Session cookies are temporary and are automatically deleted when you close your browser. We do not use persistent tracking cookies, behavioral advertising cookies, or third-party analytics cookies that monitor your browsing activity across other websites.

You may configure your browser to refuse cookies; however, disabling cookies may impair the functionality of our service request forms.

Third-Party Services

We utilize Google Fonts to display typography on our website. When you visit our site, your browser may connect to Google servers to load font files. This interaction is subject to Google's Privacy Policy. Google Fonts does not set or access cookies on our behalf, and we do not share your personal information with Google through this service.

We do not integrate social media plugins, embedded third-party advertising, or other external services that could track your activity or collect your data.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Phone: (888) 239-7622

We are available to address privacy-related inquiries during normal business hours. You may also contact us to request access to, correction of, or deletion of your personal information, subject to our legal retention obligations.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will update the "Last updated" date at the top of this policy.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. Your continued use of our website and services after any changes constitutes acceptance of the updated policy.